Privacy Policy & Impressum
Volatrac is a brand of Gewily & Khan GbR, registered in Köln, Germany. We respect your privacy and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law.
1. Who is responsible (Data Controller)
The controller responsible for processing your personal data on this website is:
2. What data we collect
We only collect information that you provide to us and information that is technically necessary to operate this website securely.
a) Inquiry / contact form
When you submit the inquiry form, we process the information you enter, such as your name, company, email address, phone or WhatsApp number, location, selected service, message, human-check response, and privacy consent confirmation.
b) Server and security data
When you visit this website, our hosting provider may automatically process technical access data such as IP address, browser type, device information, date and time of request, requested pages, referrer URL, and server log data. This is required to deliver the website, keep it secure, and prevent abuse.
3. Why we use your data and legal basis
- To respond to your inquiry . based on your consent (Art. 6(1)(a) GDPR) and/or to take steps at your request before entering into a contract (Art. 6(1)(b) GDPR).
- To operate and secure the website . based on our legitimate interest (Art. 6(1)(f) GDPR) in providing a functional, secure, and reliable website.
- To meet legal obligations . where processing is necessary for compliance with legal requirements (Art. 6(1)(c) GDPR).
4. Cookies, analytics, and tracking
This website does not use advertising cookies, analytics cookies, or cross-site tracking. The website is designed to run without third-party tracking scripts. If this changes in the future, this policy will be updated and, where required, consent will be requested.
5. Hosting, forms, and service providers
We do not sell personal data. We use service providers only where necessary to operate the website, receive inquiries, and communicate with visitors.
- Netlify . website hosting and secure processing of form submissions.
- Email service provider . used to receive and reply to inquiries sent to info@volatrac.com.
6. International transfers
Some service providers may process data outside the EU/EEA, including in the United States. Where this occurs, transfers are protected by appropriate safeguards such as adequacy decisions, the EU-U.S. Data Privacy Framework, and/or Standard Contractual Clauses.
7. How long we keep your data
Inquiry data is kept only for as long as necessary to handle your request, manage any resulting business relationship, and comply with legal retention obligations. If no business relationship follows, inquiry data is deleted when it is no longer needed.
8. Your rights under the GDPR
You have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request deletion of your data;
- request restriction of processing;
- receive your data in a portable format;
- object to processing based on legitimate interests;
- withdraw consent at any time, without affecting processing that happened before withdrawal.
To exercise your rights, email info@volatrac.com. You also have the right to lodge a complaint with a supervisory authority. For North Rhine-Westphalia, the relevant authority is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW).
9. Data security
We use appropriate technical and organisational measures to protect personal data. These include HTTPS encryption, secure hosting, a Content Security Policy, form spam protection, data minimisation, and restricted access to inquiry data.
10. Changes to this Privacy Policy
We may update this Privacy Policy when our services, website setup, or legal requirements change. The version shown on this page is the current version.
Impressum (Legal Notice)
Information pursuant to Section 5 of the German Digital Services Act (DDG):
Responsible for content pursuant to Section 18(2) MStV:
Arbaz Attaulla Khan, Gebrüder-Koblenz-Straße 15, 50679 Köln, Germany.
EU dispute resolution: The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.